First Bank of Nigeria (FNB): Purpose, Values, FAQ, Contact Details

First Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.

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Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”.


  • Honest
  • Respectful
  • Responsible
  • Collaborators
  • Agile
  • Innovators​
  • Committed to quality
  • Customer focused.


To be recognized as a leading diversified financial institution in the markets we serve by providing a superior customer and employee experience.


We partner with our customers to achieve their financial goals through responsive, knowledgeable and caring employees who are committed to shareholder value and the well-being of our communities.


How Can I Check My First Bank Account Balance?

The quick code to check First Bank account balance on the phone is *894*00#. To check your account balance, you have to dial the code *894*00# from your registered phone number.

Is First Bank All Over the World?

With approximately 760 branches and more than 2,600 ATMs, it maintains the largest branch network in the banking industry in Nigeria. It also has subsidiaries in West African countries and the United Kingdom as well as representative offices in Johannesburg, Abu Dhabi and Beijing.

How Can I Check My First Bank Account Balance Online?

To check your account balance on a mobile phone, simply dial * 894*00#, If there is no network problem, you should receive your account balance on your phone. Note that to be able to check your First Bank account balance, you have to dial the code from your registered phone number.

How Do I Contact First Bank Nigeria?

Please contact First Contact on 01-4485500, or send a mail to, so that your security questions can be reset.

What’s the First Bank of Nigeria USSD Code?

Quick Banking with First Bank USSD Code *894#

Contact Details

Tel: 01-4485000;


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