If your Social Relief of Distress (SRD) grant application for March 2025 was rejected, you have the right to appeal the decision.
What To Do if Your SRD Application Was Rejected for March
The South African Social Security Agency (Sassa) has said that there are many circumstances under which applications for the SRD grant may be declined.
STEP 1:
Therefore, identify why your application was denied. Common reasons include exceeding income thresholds, discrepancies in personal information, or receiving other forms of government assistance.
STEP 2:
Collect any supporting documents that can address the reason for rejection, such as;
- Proof of income,
- Identity documents
- Evidence clarifying any discrepancies.
STEP 3 – FOLLOW THESE STEPS TO FILE YOUR APPEAL:
- Go to the Independent Tribunal for Social Assistance Appeals (ITSAA) website.
- Provide your South African ID number and the cell phone number you used during the application process.
- Click “Send Pin” and wait for an SMS with a verification code.
- Enter the received pin, select the month for which you are appealing, and choose the reason for your appeal from the provided options
- Submit your appeal.
- After submission, regularly check the status of your appeal. Decisions are typically communicated within 60 to 90 days. You can track your appeal status on the ITSAA platform – https://www.issa.int/gp/162420.
WHAT IS NEXT?
- If your appeal is successful, you’ll receive an SMS notification, and the grant will be disbursed accordingly.
- If unsuccessful, you may consider seeking further assistance or legal advice.
IMPORTANT:
- The SRD grant appeals process is designed to ensure that all applicants receive fair consideration.
- Ensure that all information provided is accurate and complete to facilitate a smooth appeal process.
