Ghana Commercial Bank: Purpose, Values, FAQ, Contact Details

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GCB Bank Limited formally known as Ghana Commercial Bank is the largest bank in Ghana in terms of total operating assets and share of industry deposits, with 14.2% of total industry deposits.

Purpose

To be the established leader in banking, satisfying the expectations of customers and shareholders, providing a full range of cost efficient and high quality services through the optimization of information technology and efficient branch network.

Values

Our goal as a Bank has always been to be the leading financial services provider in Ghana through a commitment to superior service and best practice. Our commitment to our country and its heritage, values and future are demonstrated every day through the actions that we take as an organization.

FAQ

How Can I Use GCB Mobile Banking?

Just dial/call *422# (all networks) using the phone number you registered for the SMS banking to set up and enjoy the new and improved GCB mobile banking service.

What Is the Interest Rate of GCB?

GCB is currently the bank with the lowest base rate in the country. With a base rate of 22.75% down from 26.0% GCB is strengthening its market leadership in the country banking industry where some banks have their base rates as high as 27% and 29%.

How Do I Reset My GCB Mobile Banking Pin?

You can change your current PIN to a new one. With the GCB USSD code *422#, you can top up airtime on your phone or to another person.

How Can Check My Account Number?

Locating Your Account Number. Find the 2nd series of numbers on the bottom of a check if you have one. The first series of numbers printed on the left-hand side of the bottom of a check is the bank’s 9-digit routing number. The second series of numbers, usually 10-12 digits, is your account number

What’s the Ghana Commercial Bank USSD Code?

You can use the GCB USSD code *422# on your phone for all your transactions. With the GCB mobile banking platform, you have unlimited access to your financial information.

Contact Details

Address:
GCB Head Office
P. O. Box 134
Accra

Telephone:+233 30 2681531
Email: customerservice@gcb.com.gh

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