Family Bank: Purpose, Values, FAQ, Contact Details

Family Bank Limited, commonly known as Family Bank, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and the national banking regulator.

Table of Contents


To enable people to create and sustain wealth through access to flexible, affordable financial services.


Core Values

  • Winning Together
  • Self Belief
  • Transparency
  • Humility


What is the mission of a bank?

Attracting deposits and developing them, in order to achieve the best financial return for shareholders and depositors. Expanding banking activities to include new sectors and economic activities; such as agriculture, industry, trade and services. Provide financing for investors. Provide security for depositors.

How many branches does Family Bank have in Kenya?

Family Bank has over 90 branches spread across Kenya.

What’s the difference between a vision and a mission?

A Mission Statement defines the company’s business, its objectives and its approach to reach those objectives. A Vision Statement describes the desired future position of the company. Elements of Mission and Vision Statements are often combined to provide a statement of the company’s purposes, goals and values.

How many branches does Family Bank have?

From only one branch in 1985, the Bank has grown over time and currently enjoys a network of 92 branches countrywide.

Whats’ the Family Bank USSD Code?

USSD code (*325#).

Contact Details

Tel: +254 (0) 703 095 445
+254 (0) 703 095 000

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