SBM Bank Kenya: Purpose, Values, FAQ, Contact Details

SBM Bank Limited, previously known as Fidelity Commercial Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the country’s central bank and national banking regulator.

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To build lasting relationships with our customers by offering distinctive products and exceptional service


Core Values

  • Treating our employees with integrity and respect
  • Expecting the very highest performance in return.
  • Adhering to the highest ethical standards.
  • Being prudent in taking risks with shareholder and depositor funds.


What does SBM Bank stand for?

State Bank of Mauritius (SBM), is a bank in Mauritius that the Bank of Mauritius, the national banking regulator, has licensed as a commercial bank. SBM, together with its subsidiary businesses in Kenya, Mauritius, Madagascar and India, is known as SBM Group.

How can I register for mobile banking in SBM?

207 0111 (after office hours) or by email at What should I do if I do not receive an OTP? In the new system, Customers will need to enter an OTP to login and register their Mobile Banking service. Customers are therefore advised to verify their mobile number and email ID registered with the Bank.

Who owns SBM?

SBM was founded in 1982 in Sacramento, California by Charles Somers (CEO) and Don Tracy (EVP), providing service to the entire Northern California region. With the addition of Ron Alvarado as a partner in 1993, SBM embarked on its national expansion outside of California.

What does SBM mean in education?

WHAT IS IT? School-based management (SBM) is a strategy to improve education by transferring significant decision-making authority from state and district offices to individual schools.

Whats’ the SBM Bank Kenya USSD code?

We are conducting meetings through phones and other digital means where possible. We encourage you to go cashless, utilize our digital banking channels Mfukoni Mobile or USSD *275# and Online Account to carry out your transactions.

Contact Details

Address: SBMKKENA P.O. Box 34886 00100 Nairobi

Tel: +254 773 758 196

RECOMMENDED: SBM Bank Kenya Job Vacancies 2021Kenya Bank Jobs


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