Underground Drill Product Master at Sandvik 2023

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Sandvik Ghana Programme Advert

  • Location: Ghana
  • Company: Sandvik
  • Closing Date : 17th March 2023

About the job

  • Provide on-site technical assistance to resolve issues.
  • Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand.
  • Provide technical training to the service network on proper operation, maintenance and troubleshooting practices.
  • Provide technical support to end users, operators, and service personnel in cases of complex technical issues.
  • Provide relevant feedback to Technical Support Team and relevant Factory Product Engineering to enable improvements to the equipment or its operation.
  • Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
  • Review spare parts recommendations with Parts BLM organization
  • Provide information on accuracy of Machine Life Operating Costs (MLOC)
  • Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.

How to Apply the Sandvik Ghana

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