Diamond Trust Bank: Purpose, Values, FAQ, Contact Details

Diamond Trust Bank Group, in short, DTB Group, is an African banking group active in Burundi, Kenya, Tanzania, and Uganda.

Table of Contents


To make customers prosper, their staff excel and create value for stakeholders.


Core Values

  • Excellence.
  • Integrity.
  • Customer Focus.
  • Meritocracy.
  • Progressiveness.


How do I open a DTB account?

Opening Requirements

  1. A copy of your national ID / passport/ alien card / military card.
  2. A copy of your KRA PIN certificate.
  3. A copy of any utility bill (e.g KPLC)

How do I register for DTB mobile banking?

How can you sign up for the Service?

  1. Dial*382#
  2. Download our mobile banking app on IOS store, Google store and Windows store.

How do I transfer money from M-Pesa to DTB?

Step 1: Go to M-Pesa and select the ‘Pay Bill’ Option. Step 4: Enter amount to transfer and Press ‘OK’. Step 5: Enter your M-Pesa PIN and Press ‘OK’. Step 6: Confirm the Pay Bill number, the account number to which you are transferring funds and the amount being transferred then press ‘OK’.

Can I send money from mpesa to my Equity bank account?

To send money from Mpesa to Equity, you can use the Equitel line or use the Equity-free baking service Eazy Mpesa pay bill number.

Whats’ the Diamond Trust Bank USSD Code?

DTB bank mobile banking service enables customers to safely manage their bank account, credit card payments and loans over their mobile phone. It can be accessed through downloading the bank’s app or by dialling the USSD code *382#.

Contact Details

Head office Address: DTB Centre,
Mombasa Road
PO Box 61711, Nairobi, 00200.

Tel:+254 20-284-9888
+254 719-031-888
+254 732-121-888
Email: contactcentre@dtbafrica.com

RECOMMENDED: Diamond Trust Bank Job Vacancies 2021Kenya Bank Jobs

Check Also

JP Morgan Chase: Purpose, Values, FAQ, Contact Details

JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company …

Leave a Reply

Your email address will not be published. Required fields are marked *