Dubai Islamic Bank: Purpose, Values, FAQ, Contact Details

The Dubai Islamic Bank is an Islamic bank in Dubai, established in 1975 by Haj Saeed Bin Ahmed Al Lootah. It is the first Islamic bank to have incorporated the principles of Islam in all its practices and is the largest Islamic bank in the UAE.

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To make financial solutions simple, convenient and accessible through a personal and engaging experience.


  • Inclusive
  • Collaborative
  • Agile
  • Responsible
  • Engaged


How can I talk to DIB customer service?

If you have any query regarding any of our Products & Services, just dial 111-786-DIB (342). We promise you will get the same level of personalized service and attention that you would expect from our branches.

How can I check my account balance online in Dib?

Go to and select Quick-Login. Enter your Card & PIN Number. Enter OTP (one-time-password) sent to your registered mobile number.

How can I check my Dubai Islamic Bank balance through SMS?

Dubai Islamic Bank offers a text banking service to Check Account Balance via text message. Enter AB <PIN> <Alias> and send to 2342.

How can I activate SMS in Dubai Islamic Bank

At any DIB branch by filling in the Electronic Banking Service Registration Form. On registration, you will receive an SMS confirmation and will be asked to select a 4-digit SMS PIN and send it to 4222. This PIN will be used for making inquiries and payments and you will then receive an SMS confirming activation.

Whats’ the Dubai Islamic Bank USSD Code?

Do I need to download any application to access USSD? No, you can access USSD by simply dialling *DIB# (342) and a secure session will be started offering you various services through an interactive menu.

Contact Details

Tel: 111-786-DIB

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