Relationship Officers Bank Assurance at Family Bank Ltd Programme 2023

Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.

FAQs: “Family Bank Contacts, Family Bank Internet Banking, Family Bank Careers, Family Bank Services, Family Bank P O Box, Family Bank Loans, Family Bank Branches, Family Bank Nairobi

Family Bank Ltd Programme Advert

  • Location: Kenya
  • Company: Family Bank Ltd
  • Closing Date : 21 January. 2023

Job Purpose:

Responsible for acquisition of insurance business within the assigned region/branch with the objective of growing the overall bank`s profitability through Non-funded income generated from Insurance sales commission.

Key Responsibilities:

  • Drive growth in Banc assurance business across and outside Family bank distribution Channels-through new business acquisition
  • Execution of day to day Insurance operations at branch level which entails new business development and cross-selling of insurance products, claims administration and documentation
  • Follow-up on customer insurance policy renewals to ensure desired business retention rations are achieved through timely contact and engagements with respective renewal customer
  • Develop good working relationships with various bank departments, working closely with branches business teams, relationship managers & Credit officers to generate insurance business and leads through their customers.
  • Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
  • Champion Insurance products and all relevant business processes training at the branch level to sensitize branch staff on Banc assurance business.
  • Ensure compliance with all regulatory and internal procedures in relation to Banc assurance business.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Compliance with AML/CFT laws and ensuring KYC is done for all clients.
  • Ensure all collaterals and assets that have the Bank’s interest is properly and comprehensively insured and the bank’s interest properly noted.
  • Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down
  • Credit policies and underwriting guidelines.
  • Please note that your job description may be subject to change from time to time in line with the Bank’s strategic direction
  • Any other official duty that may be allocated by the line manager from time to time.

The Person:

The ideal candidate must possess the following qualifications:

  • A holder of university degree from a recognized university in Insurance, Business, Finance or other related field.
  • Certificate of Proficiency(COP)
  • Professional qualification in any Insurance related field will also be an added advantage.
  • At least two years active working experience in direct sales in a Bank assurance environment or Insurance industry.
  • Exposure to Banc assurance processes and procedures will be an added advantage.

Key Competencies and Attributes:

  • Good interpersonal skills and ability to establish new client relationships and generate new and Cross-sell business.
  • Full understanding of all products, sound knowledge of the bank processes and procedures
  • Excellent knowledge of Insurance products, underwriting processes and emerging market/industry trends
  • Proven ability to develop and maintain effective work relationships with internal and external partners.
  • Team working skills with ability to deliver and exceed targets
  • Excellent business development and Client Relationship Management skills.
  • Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.
  • Practical understanding of the relevant regulatory environment
  • Honest and with high integrity.

How to Apply the Family Bank Ltd

Submit your CV, copies of relevant documents and Application to  recruitment@familybank.co.ke
Use the title of the position as the subject of the email

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